Advice Lines

Smiling man leaning on post.By becoming a member of Simplyhealth you gain access to confidential advice and information through a team of qualified specialist doctors and nurses.

All this valuable information can be reached, free of charge, by calling the Advice Lines on
0800 975 3360. Lines are open 24 hours a day, 365 days a year. Now you can talk to our team of experts whenever you need to on the following matters:

  • Advice on health and lifestyle issues (smoking, weight loss etc.).
  • Basic medical advice and symptom information.
  • Pre-travel medical advice.
  • Advice on childcare and care of the elderly.
  • Rights of patients and their families.
  • Hospital procedures, including preparation for tests, X-rays, etc.
  • Do's and don'ts before and after treatment.
  • The right questions to ask the doctor in lay person's terms.
  • Details of local and national support groups.

To ensure that our high standards of service are maintained, calls to these Advice Lines may be recorded. Whatever is discussed will of course remain entirely confidential.

Advice Lines are provided by FirstAssist Services Limited.