How do I claim?

We're here to help

One call was all I had to make. To be reassured at such a time was exactly what I needed.We know that when you are ill, a friendly, efficient service is very important. So, at a time when you may be worried about your health, it's reassuring to know that there is always a professional and caring person in our claims team here to help you.

Below are step-by-step instructions for you to follow if you need to claim.

Remember, before you arrange any private treatment call our free Helpline on 0800 294 7302.

This is so we can confirm your cover and help ensure any medical treatment you have is covered by your policy.

A simpler way with Service+

For no extra cost, we can take the worry away by arranging diagnostic tests, medical treatment and hospital accommodation for you.

When you call, ask for your claims to be handled through Service+.

Step by step claims process

We want to make it easy for you if you should need to claim, so we have provided a clear step by step claims process for you to follow.

If you have any questions about how to claim call our free Helpline on
0800 294 7302.